Privacy

Introduction

K-pop Webshop attaches great importance to the protection of your personal data.
In this privacy policy we explain what data we collect, why we do it and how we guarantee your privacy.
We process personal data in accordance with the General Data Protection Regulation (GDPR).

Who is responsible for your data?

The controller responsible for processing personal data is:
K-Pop Webshop
📍 Address: Zwaluwstraat 9, 7491CV Delden, Netherlands
📧 Email: support@kpopwebshop.nl

What information do we collect?

We process personal data that you provide to us, for example when you:

• Place an order
• Create an account
• Contact Us

We may collect the following data:

• First and last name
• Address details
• Email address
• Phone number
• Payment details
• IP address
• Order history
• (Possibly) information that you provide in a message or form

What do we use your data for?

We use your data for:

• Processing and delivering your order
• Processing payments
• Customer service and communication
• Improving our webshop and services
• Compliance with legal obligations (e.g. accounting)

Retention periods

We do not store your data for longer than is necessary for the purpose for which it was collected.

• Order data: up to 7 years (legal retention obligation)
• Account information: until you delete your account

Sharing data with third parties

We share your data only with third parties if this is necessary for our services, for example:

• Delivery services (such as PostNL, DHL, etc.)
• Payment providers (such as Mollie, PayPal, etc.)
• Accounting software or administrative partners

Cookies

Our webshop uses cookies.
For more information about this, please refer to our Cookie Policy

Security of personal data

We take appropriate technical and organizational measures to prevent misuse, loss, unauthorized access and unwanted disclosure.
Our website uses a secure (SSL) connection.

Your rights

You have the right to:

• Request access to your personal data
• Have your data corrected or deleted
• Request restriction of processing
• To object to processing
• Transfer your data (data portability)

If you wish to exercise any of these rights, please contact us via support@kpopwebshop.nl.
To prevent abuse, we may ask you to identify yourself.

Do you have a complaint about how we handle your data?
Please contact us first.
If you cannot reach an agreement with us, you can file a complaint with the Dutch Data Protection Authority via www.autoriteitpersoonsgegevens.nl.

We may update this privacy policy from time to time. The most recent version is always available on this page.